Ship to:
THE SCALED TIN RAIL, LLC
c/o Art Boynton
97 (a.k.a 3702)* Shoshone Street
Flagstaff, AZ 86001-9528
*Effective 29 June 2010, the house number has been reassigned, to improve County Emergency Services. Due to the very slow government nature of things, this change may not happen over-night, but will probable take quite a while.
Please check on the USPS.com website for when the 3702 address will come out "Good" before using just the new address alone. Meanwhile, use either the first number or, better yet, both of the numbers shown.
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1) Shipping:
Shipping of products is actual cost + $3 to $12 handling and packing.
Return shipping will be charged for all customer's units, except warranty repairs.
Return
shipping will be by either UPS Ground or USPS Priority Mail unless
otherwise requested.
Customer to specify insurance value, or STR will
estimate value, and not be liable for more.
When shipping chassis, wrap in paper or conductive material, then bubble wrap. Tape closed.
Pack in large box to prevent couplers or flywheels from hitting any edge when box is dropped.
Adult signature is required for all Credit Card & Pay Pal processed sales:
$3.95 to UPS, added to actual shipping costs.
$1.80 to USPS-PM, added to actual shipping costs.
2) Consultations:
Free phone consultations for customers on QSI related problems.
Paid
phone consultations available to non-customers on other electrical or
electronic problems or difficulties relating to toy trains at the rate
of $0.50 per min. with a 10 minute minimum payable by Credit Card at the time of the call.
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